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The Filios Messenger bag is a well-built bag perfect for work, school, or travel that looks just as stylish as it is functional.
***Returns & Exchanges Policy :
- Contact our customer service team within 15 days of receipt of your order to successfully initiate a return or exchange.
- Refunds and exchanges are only processed if the product is still new and unused, with the packaging intact. Please note that If the item has been opened; not in its original packaging or not new, the return won't be accepted.
- In the case of a change of mind return, shipping costs and restocking fees (15%) will be incurred by the customer.
- Cancellation of any products that have already been shipped will be treated as a change of mind return, with shipping and restocking fees to be paid by the customer.
Order processing time : orders are usually processed within 1–2 days. Please note that orders placed after 6 p.m. will be handled the next busines s day.
Shipping information : Delivery typically takes 4–7 days. We provide free shipping on orders over $200. For purchases under $200, a flat $15 shipping fee applies. At this time, we only ship within the United States.
Most orders are shipped using third-party freight carriers. If your order includes freight items, we’ll reach out to coordinate a curbside delivery. Make sure your contact number is accurate during checkout.
We’re committed to offering the best prices online. If you find a lower price on the same item from another retailer, let us know — we won’t just match it, we’ll beat it. Our goal is to ensure you shop with complete confidence knowing you're getting the best value.
Please note the following conditions apply : 1) Rebates, promotional bundles (e.g., "buy one, get one free"), and similar offers are excluded.
2) Price matches do not apply to discount or auction sites such as eBay.
3) The competing retailer must be an authorized seller of the product.
4) Comparisons must include total cost (item price, sales tax, and shipping charges).
Price Match Guarantee does not apply to exchange orders.
Return period : items can be returned within 30 days of delivery.
Shipping costs for returns : if you receive a defective item or not as described, we'll cover the return shipping cost. However, if you're returning an item because you've changed your mind, you'll be responsible for the shipping cost.
Please note that a restocking fee may apply in certain return scenarios. Restocking fees, if applicable, are specified in the product description.
Description
The Filios Messenger bag is a well-built bag perfect for work, school, or travel that looks just as stylish as it is functional.
***Returns & Exchanges Policy :
- Contact our customer service team within 15 days of receipt of your order to successfully initiate a return or exchange.
- Refunds and exchanges are only processed if the product is still new and unused, with the packaging intact. Please note that If the item has been opened; not in its original packaging or not new, the return won't be accepted.
- In the case of a change of mind return, shipping costs and restocking fees (15%) will be incurred by the customer.
- Cancellation of any products that have already been shipped will be treated as a change of mind return, with shipping and restocking fees to be paid by the customer.
Delivery Information
Order processing time : orders are usually processed within 1–2 days. Please note that orders placed after 6 p.m. will be handled the next busines s day.
Shipping information : Delivery typically takes 4–7 days. We provide free shipping on orders over $200. For purchases under $200, a flat $15 shipping fee applies. At this time, we only ship within the United States.
Most orders are shipped using third-party freight carriers. If your order includes freight items, we’ll reach out to coordinate a curbside delivery. Make sure your contact number is accurate during checkout.
Price Match Guarantee
We’re committed to offering the best prices online. If you find a lower price on the same item from another retailer, let us know — we won’t just match it, we’ll beat it. Our goal is to ensure you shop with complete confidence knowing you're getting the best value.
Please note the following conditions apply : 1) Rebates, promotional bundles (e.g., "buy one, get one free"), and similar offers are excluded.
2) Price matches do not apply to discount or auction sites such as eBay.
3) The competing retailer must be an authorized seller of the product.
4) Comparisons must include total cost (item price, sales tax, and shipping charges).
Price Match Guarantee does not apply to exchange orders.
Returns
Return period : items can be returned within 30 days of delivery.
Shipping costs for returns : if you receive a defective item or not as described, we'll cover the return shipping cost. However, if you're returning an item because you've changed your mind, you'll be responsible for the shipping cost.
Please note that a restocking fee may apply in certain return scenarios. Restocking fees, if applicable, are specified in the product description.
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